Frequently Asked Questions
Of course! Online lessons are an incredibly effective, efficient, and easier way to learn. Our students have gone on to both excel academically and in the arts all through learning from the comfort of their own homes.
A typical taster lesson includes the following:
1. Warm-up exercises (to physically prepare you for the next exercises within the lesson)
2. We work on a song that you either want to learn or one that we decide in the lesson itself
3. We will discuss technical tasks that we will accomplish/explore and exercises to help assist you
4. We conclude with the next steps and what we identify as areas of opportunity to perfect and areas of strength.
There is no limit on how old you should be to learn, however, we typically teach students from the age of 5.
All of our payments are taken online via our website/stripe when you are finalising a booking. When booking a free taster lesson, card details are taken to ensure this isn't abused but no payment is taken. If you decide to go ahead with regular lessons, payment will be taken from the card you entered at registration - you can manage your payment method at any time in the student portal.
No, we accept online payments only.
We provide lessons across the UK, Europe, and America. Lewis is qualified to conduct lessons either for academic purposes, leisure, or artistic development.
We ask for at least 48 hours’ notice in order to re-arrange your lesson free of charge. A fee may incur on your account if you seek to rearrange without giving such notice or you may lose the ability to credit that lesson within that period (all credited lessons must be used within a one-month period from the initial date that it was scheduled for). For further information, please see our terms and conditions.
You can cancel your subscription by sending an email to lewis@lewiscowanmusic.co.uk with the subject title ‘cancel subscription’ informing us that you wish to cancel your subscription. We can also freeze your account, which will put your subscription on pause.
From time to time we schedule workshops that we invite students to attend. When these are available from time to time, you will be notified.
Lewis is specifically trained to teach students from all backgrounds, moods, and learning abilities. This is perfectly normal and you will be made to feel completely at ease.
If you do want more lessons we would recommend you add the preferred additional subscription to your account. If there is a particular number of lessons you would like that the subscription may not accommodate, we would ask you to email us at lewis@lewiscowanmusic.co.uk and let us know what you require.
We have a syllabus per grade that includes clear guides on the lesson plans we teach. We typically provide our syllabus to all students who attend our free taster lessons and thereafter subscribe, which you can book here
This is what our trial lessons are made for. We take care to have taken every step to ensure that we have free taster lessons in order to assess your ability and give you recommendations on what subscription Lewis suggests that you begin with. This may vary from student to student.
Yes, we have students that may suffer from various learning difficulties. In order to assess this, we would ask that you provide further information to us regarding your child’s learning difficulties and send this in confidence to lewis@lewiscowanmusic.co.uk (all emails are treated in the strictest confidence).
Of course, whether you are learning for academic reasons or otherwise, we have structured our lesson plans to accommodate students that learn for any motive.
Typically, we would not recommend more than one student learning per session, however, please speak with Lewis to confirm if (based on the particular circumstances) this would be at all possible. If not, we would generally take lessons one after the other.
All of our online lessons are accessible via "Rock Out Loud Live". When you book a lesson you should receive a confirmation email with your access details. This may also be sent to your junk mail so please have a look in your junk too. If you still cannot find an email please send us an email at lewis@lewiscowanmusic.co.uk
As a general rule, we ensure that all of our students who opt in for the subscription have had a free taster lesson beforehand. This is so that we can make a fair assessment before deciding whether a subscription plan would be best for you. Once we have determined that it is, we would typically discuss the timings with you beforehand. Once you are satisfied with the timings, and these are timings we have confirmed we can commit to, when you purchase a subscription plan, we will ensure that those times/dates are fixed for you on a weekly basis and will send across your access links as soon as you make a subscription purchase.